About
What I can do, what I have done, and what I think.
By the honest description, I am a bit of a rare beast.
Thirty years in infrastructure, data centre and network delivery is not the unusual part. The range is: the diversity of roles, projects, sectors and technologies I have worked across, and the fact that I have done it from every seat, as the client, as the delivery partner, and as the party in the middle holding it all together.
I have worked embedded within organisations, co-working inside the eHealth NSW programme rather than advising it from the outside, which is the only place you really learn how somewhere works and what it actually needs. And I have seen delivery end to end, from the business case and the standards down to the pilot on the ground and the estate that has to keep running for years afterwards. The grey hair is earned, and it is rather the point.
All of that taught me one thing above all: where delivery goes wrong, it is almost never the technology. It is the seams. Between the systems that each hold a piece of the truth, and between the many parties who each own a piece of the build. Seeing the whole, end to end and across every party, is the thing I do, and it is what Innov8 is built on.
What I can do
I connect a delivery into one live picture, across the systems you already run and across the parties delivering it, and I make a multi-party build operate as one delivery team.
I bring the end-to-end view, facility to fabric, business case to commissioning, that lets a leader see the whole rather than a stack of partial reports that never quite agree.
I do not sell a platform to adopt. I work on your stack, embedded, as the architect who decides capability by capability what to build, what to buy and what to integrate, and I own the outcome.
What I have done
On the New South Wales health network programme I worked embedded within the eHealth NSW programme and led the work from the business case through to delivery of the multi-site pilots in 2022, across four hospital campuses, and co-authored the enforceable statewide standards that now underpin a rollout across more than 1,100 facilities. The later phases have been delivered without us, on the foundation and the standards we set, which is the mark of work built to stand on its own.
Around that sits the range. Data centre and network programmes across health, finance, government, telco and retail, delivered through builders, vendors direct and through the channel, contractors and third parties, under formal acceptance gates, the multi-party world this model is built for. Different sectors, different technologies, the same job underneath: making a fragmented ecosystem deliver as one team.
Where the discipline was learned
At Cisco, running three-region ICT programme delivery across Europe, Asia and the United States, including the migration of remote access for more than 30,000 users to a product-and-service architecture, and $47M of annual operating cost reduction. I co-developed the Cisco PDIO lifecycle methodology, which is the ancestor of the model Innov8 uses today. The operating principle, that there is no business impact on Monday morning, came from there.
Before founding Innov8 I built and led the infrastructure consulting practice at The Frame Group from a standing start under direct P&L, scaling the team to meet client demand and taking the business to Cisco Gold Partner status. I also served as National Practice Director for Fujitsu Australia's Network Solutions Group, carrying $927M of pre-sales pipeline in FY14 across a national engineering and consulting practice.
What I think
An AI factory is a delivery problem as much as a technology one, and the market is under-serving that. The build is delivered by many parties who never see the whole, and the answer is not another platform to adopt but a connected source of truth on the systems already in place, owned by someone who has seen enough cycles to know where it quietly goes wrong before anyone else has noticed.
Direct-to-chip cooling changes how these facilities are delivered and commissioned, not just how they are designed. And the delivery lead's real job, capturing the information, doing the analysis and presenting it, is still done by hand when it should not be.
Thirty years of lessons learned all point the same way: get the whole picture connected and owned, early, and most of the pain never arrives.
I publish this thinking as Innov8 Insights.
Credentials
Programme and delivery
PgMP. PMP.
Technical
CCIE Written. CCNP Enterprise (Wireless and Core). CCNP Collaboration.
AI and cloud
Cisco AIBIZ 2026. Oracle Cloud Infrastructure AI Foundations 2025. Anthropic Claude Certified Architect, in progress.
Practice
Microsoft Cloud Partner Program member.
Education and status
B.Eng (Mechanical and Production Engineering), University of Plymouth, United Kingdom. Australian citizen.
Published and presented
Standards training authorship
Authored the South Pacific standards training course for BICSI, the international standards body for information and communications technology infrastructure. A multi-module course covering standards organisations, Australian standards, BICSI standards, data centre standards and structured cabling design.
Conference papers
- Exchange hosting data centre case study, DCD Sydney, 2011, and presented again to BICSI the same year.
- Next generation hospital integration, BICSI, 2014.
- Cabling digital hospitals in Australia, BICSI, co-authored.
- A consultative approach to planning the implementation of the Enterprise Service Provider model, QUESTnet, 2009.
Written
- Public Spaces, a white paper on connected venue infrastructure.
- Stadium Wireless: Steps to Success.
- A series on data centre practice for government audiences, covering audit and compliance, data sovereignty, physical infrastructure risk and energy efficiency in public sector server environments.
What people say
The earliest of these was written in 2004, the most recent in 2026. Twenty years apart, by people who did not know each other, working in different countries and different industries, they say much the same thing.
Marcus operates with calm discipline in large-scale environments and understands how to build infrastructure frameworks that are sustainable, supportable and capable of long-term adoption.
Marcus understands customers business needs better than anybody I have worked with, his ability to see the customers point of view and tailor the right solution is unsurpassed. At a granular level Marcus can see ten steps ahead in the process, then step back and articulate the journey to a "C" Level exec brilliantly.
Marcus's knowledge and expertise within the Telecommunications and Network arena is amazing. His ability to consult, design, deliver and sell are of the highest order and I highly recommend engaging with him when you find the need for someone who knows how to get results.
His knowledge of Information Technology and Communication technologies, coupled with his commercial ability makes him one of the top IT professionals in Australasia. I would highly recommend listening to him and taking his advice.
Marcus is a decisive and very knowledgeable manager who was always willing to help and provide support. He has developed and managed groups that have usually exceeded expectations and delivered on time and budget deliverables.
Marcus and I worked together on the Cisco Global Remote Access Strategy, where Marcus program and project managed the EMEA strategy. This was a particularly challenging role, requiring both technical and people management skills. In both counts Marcus excelled and gave the impression he has a natural talent for this arena.
All quoted from public LinkedIn recommendations. Further references available on request.
How to work with me
The same intent is a consulting engagement and a senior role. Engage it, contract it, run it pay-as-you-go, or bring me in as a Head of or a VP with short and long-term incentives. Whichever suits the shape of what you are building.
The contracting entity is Innov8 Solutions Pty Ltd.
Get in touch
Building a neocloud or AI factory, evolving a live multi-site estate, or scoping a senior mandate? Send a line about what you are building.
Innov8 Solutions Pty Ltd. ABN 67 135 302 439. Sydney NSW, Australia. Microsoft Cloud Partner.